Accessibility Commitment at Florist Brockley
Our Approach to Accessibility at Florist Brockley
Florist Brockley firmly believes that everyone in the Brockley community should enjoy an accessible and welcoming online experience. Our website is designed with the aim of making it easy for every customer to browse, order, and enjoy the fresh flowers and gifts we have to offer. Accessibility is at the heart of our mission to serve all customers equally, no matter their ability or access needs.
Meeting WCAG 2.1 AA Standards
We actively strive to comply with the Web Content Accessibility Guidelines (WCAG) 2.1 at the AA level. These internationally recognised standards set a baseline for making web content more accessible for people with a wide range of disabilities, including visual, auditory, physical, speech, cognitive, language, learning, and neurological disabilities. Achieving this level means our site is perceivable, operable, understandable, and robust for all our visitors.
Screen Reader Compatibility
To provide an accessible florist experience in Brockley, our website is designed to work seamlessly with widely used screen readers and assistive technologies. We ensure every image is accompanied by meaningful alternative text, and our navigation is structured with semantic HTML. This enables users to explore, select, and order flowers online without unnecessary barriers.
High Contrast and Visual Accessibility
We understand that visual clarity is crucial for many customers. That’s why we use a high contrast design throughout our online florist store. Text and background combinations meet recommended contrast ratios, ensuring legibility for users with low vision or colour vision deficiencies. Pages are structured for easy zooming and resizing, supporting customers who need larger fonts or magnified layouts as they order flowers in Brockley.
Ease of Online Ordering for Every Brockley Customer
Ordering flowers online should be efficient and accessible for every Brockley resident. Our forms and checkout pages are carefully designed so that all users, including those relying on keyboard navigation, can complete their purchases comfortably. Interactive components such as buttons, forms, and menus are clearly labelled and easy to follow, minimising confusion and frustration.
Contact Us with Accessibility Questions or Feedback
Your feedback is vital in helping us improve our accessible florist Brockley experience for everyone. If you encounter any difficulty using our website, or have suggestions for how we can better support your access needs, please reach out to our team. We are committed to addressing accessibility issues promptly and will do our utmost to provide alternative arrangements if needed. Our staff are always happy to assist with online orders, answer questions, and ensure your customer experience is positive and inclusive.
Continuous Improvement of Accessibility
Florist Brockley is committed to ongoing reviews and enhancements of our website. We regularly test our site using both automated tools and manual checks, and we welcome input from the Brockley community to make further improvements. Accessibility is not a one-time checklist but a continuous journey, and we look forward to making our service even more inclusive for everyone.
